ezspin1 Privacy Policy

1. Definitions and Scope

This Privacy Policy ("Policy") applies to all personal data processed by the operator of the ezspin1 Platform in connection with the ezspin1.club website, all services accessible through it, and all communications between ezspin1 and its Players or site visitors.

In this Policy:

• "ezspin1", "we", "us", and "our" refer to the operator of ezspin1.club.
• "Personal Data" means any information relating to an identified or identifiable natural person.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "Player", "you", and "your" refer to any registered account holder or visitor to the ezspin1 Platform.

2. Data Controller

ezspin1, operating under international gaming authority licensing, is the data controller responsible for Personal Data collected through the ezspin1.club Platform. We determine the purposes and means of processing Personal Data as described in this Policy.

For data protection enquiries or to exercise any of your rights under this Policy, please contact us using the details in Section 16 below.

3. Personal Data We Collect

ezspin1 collects the following categories of Personal Data in connection with your use of the Platform:

• Identity Data: Full legal name, date of birth, nationality, government-issued identification document type and number, and a photograph or scan of identification documents provided during KYC verification.
• Contact Data: Email address, mobile phone number, and residential address.
• Account Data: Username, account registration date, account status, and communication preferences.
• Financial Data: Payment method details (such as masked card numbers, bank account identifiers, or e-wallet identifiers), transaction history, deposit and withdrawal records, and account balance history. ezspin1 does not store full card numbers — card processing is handled by PCI-DSS compliant payment processors.
• Gaming Activity Data: Bet history, game session logs, wager amounts, bonus redemption records, and responsible gaming tool settings.
• Technical Data: IP address, device type and identifier, browser type and version, operating system, time zone, and session duration data collected automatically during Platform use.
• Communication Data: Records of communications between you and ezspin1 support, including live chat transcripts and email correspondence.

4. How We Collect Your Data

ezspin1 collects Personal Data through the following means:

• Direct submission: Data you provide when registering an Account, completing KYC verification, making deposits or withdrawal requests, contacting support, or responding to surveys or promotions.
• Automated collection: Technical Data collected automatically through cookies, log files, and similar tracking technologies when you access and use the ezspin1 Platform.
• Third-party sources: Identity verification data received from KYC/AML service providers during the verification process; fraud screening data from fraud prevention partners; and payment confirmation data from payment processors.

5. Legal Basis for Processing

ezspin1 processes your Personal Data on the following legal grounds:

• Contractual necessity: Processing required to create and manage your Account, process transactions, and deliver the services you have requested under the ezspin1 Terms and Conditions.
• Legal obligation: Processing required to comply with applicable KYC, AML, responsible gaming, and data retention regulations imposed by our gaming authority and applicable law.
• Legitimate interests: Processing for fraud prevention, platform security, service improvement, and internal analytics, where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, where you have explicitly opted in to receive such communications. You may withdraw consent at any time.

6. How We Use Your Personal Data

ezspin1 uses your Personal Data for the following purposes:

• Creating, verifying, and managing your ezspin1 Account.
• Processing deposits, withdrawals, and other financial transactions in Malaysian Ringgit (MYR).
• Conducting identity verification and ongoing AML/KYC compliance checks as required by our gaming authority licensing obligations.
• Detecting, investigating, and preventing fraud, cheating, bonus abuse, and other prohibited activities as defined in the ezspin1 Terms and Conditions.
• Providing customer support and responding to your enquiries.
• Administering responsible gaming tools and enforcing self-exclusion where applicable.
• Sending transactional communications such as deposit confirmations, withdrawal notifications, and account alerts.
• Sending promotional and marketing communications to Players who have opted in to receive them.
• Improving, maintaining, and securing the ezspin1 Platform through aggregated and anonymised analytics data.
• Complying with requests from regulatory authorities, law enforcement agencies, or courts of competent jurisdiction.

7. Disclosure to Third Parties

ezspin1 does not sell your Personal Data to third parties. We share your data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment processors: Touch 'n Go, Boost, Maybank, CIMB, Public Bank, and card processing partners — for transaction processing and fraud prevention purposes.
• Identity verification providers: Third-party KYC/AML service providers who assist in verifying player identities as required by our gaming authority obligations.
• Game studios and platform providers: Licensed game studios (such as Pragmatic Play, Evolution Gaming, and others) may process session data in connection with delivering their games on the ezspin1 Platform.
• Regulatory and legal authorities: Gaming authorities, financial intelligence units, law enforcement, or other government bodies where we are legally required to disclose data.
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under contractual data protection obligations.

All third-party processors engaged by ezspin1 are required to implement appropriate technical and organisational measures to protect Personal Data in accordance with applicable data protection standards.

8. International Data Transfers

The operation of the ezspin1 Platform may involve the transfer of Personal Data to processors located outside of Malaysia, including in jurisdictions where our gaming authority and key infrastructure providers operate. Where such transfers occur, ezspin1 takes steps to ensure that appropriate safeguards are in place, including contractual data protection clauses, to ensure your data is protected to a standard consistent with this Policy.

9. Data Retention

ezspin1 retains Personal Data for as long as necessary to fulfil the purposes for which it was collected, including ongoing regulatory obligations. The following general retention principles apply:

• Account data: Retained for the duration of your active Account and for a minimum period of five (5) years following Account closure, as required by AML and gaming authority regulations.
• Financial and transaction data: Retained for a minimum of five (5) years following the date of the relevant transaction, as required by applicable financial regulation.
• KYC documentation: Retained for the period prescribed by our gaming authority licensing obligations, typically a minimum of five (5) years.
• Technical and analytics data: Aggregated and anonymised as soon as practicable; identifiable technical logs are retained for a maximum of 13 months for security and fraud investigation purposes.

10. Cookies and Tracking Technologies

ezspin1 uses cookies and similar browser technologies on the ezspin1 Platform for the following purposes:

• Strictly necessary cookies: Required to maintain your login session, carry your account state across pages, and enable core Platform functionality. These cannot be disabled without breaking the Platform.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your ezspin1 experience.
• Analytics cookies: Aggregated, anonymised data about how players navigate the Platform — used solely for internal improvements. No personally identifiable data is passed to analytics providers.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in to and use the ezspin1 Platform.

11. Data Security

ezspin1 implements industry-standard technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. These measures include, without limitation:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ezspin1 Platform.
• Encrypted storage of sensitive account and financial data at rest.
• Role-based access controls ensuring that Personal Data is accessible only to authorised personnel with a legitimate operational need.
• Regular internal and external security assessments.
• Incident response procedures for identifying, containing, and reporting any personal data breach in accordance with applicable requirements.

While ezspin1 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your ezspin1 login credentials and for notifying us immediately of any suspected unauthorised account access.

12. Your Rights

Subject to applicable data protection law, you have the following rights in relation to your Personal Data held by ezspin1:

• Right of access: You may request a copy of the Personal Data ezspin1 holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete Personal Data.
• Right to erasure: In certain circumstances, you may request deletion of your Personal Data. Note that deletion may not be possible where retention is required by applicable law or regulatory obligation.
• Right to restriction of processing: You may request that ezspin1 restrict processing of your Personal Data in certain circumstances.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a machine-readable copy of your data.
• Right to object: You may object to processing of your data for direct marketing purposes at any time. You may also object to other processing based on legitimate interests, subject to ezspin1's demonstration of compelling legitimate grounds.

To exercise any of these rights, please contact ezspin1 support. We will respond to all verified requests within 30 days. Identity verification may be required before we process a data rights request.

13. Marketing Communications

ezspin1 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, promotions, and new features if you have opted in to receive marketing communications during registration or subsequently through your account settings.

You may opt out of marketing communications at any time by updating your notification preferences within your ezspin1 account, or by contacting ezspin1 support. Opting out of marketing communications will not affect transactional communications relating to your Account.

14. Children and Minors

The ezspin1 Platform is strictly for individuals aged 21 years and above. We do not knowingly collect Personal Data from individuals under the minimum age. If ezspin1 discovers that Personal Data has been collected from a minor, the relevant Account will be closed immediately and the data deleted or returned in accordance with applicable law.

If you believe a minor has registered an Account on the ezspin1 Platform, please notify us immediately via support so that we can investigate and take appropriate action.

15. Changes to This Policy

ezspin1 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform operations. Where changes are material, we will publish a notice on the ezspin1 Platform and update the "Last Updated" date at the top of this document. Continued use of the Platform following publication of any updated Policy constitutes your acknowledgment of the revised terms.

16. Contact Us

For privacy-related enquiries, data rights requests, or complaints regarding ezspin1's handling of your Personal Data, please contact us via live chat within your Account dashboard or by email at [email protected].

We are committed to resolving data protection concerns promptly and transparently. If you believe your data protection rights have not been adequately addressed, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

This Privacy Policy was last reviewed and updated on 12 June 2026. It supersedes all prior versions. ezspin1 is operated under international gaming authority licensing.